Career Opportunities

Job Description:

Account Managers are the partners and primary point of contact with customers to ensure their long-term success. The AM role is to manage a portfolio of assigned customers, develop new business from existing clients and actively seek new opportunities. Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders, and preparing sales forecasting reports. Account Managers will liaise between customers and cross-functional internal teams, ensure the timely and successful delivery of our solutions according to customer needs, and oversee the entire customer experience. Account managers must negotiate contracts and close agreements to expand the revenues of their book of business. Preparing reports on account health (status and key metrics) is critical to forecasting customer renewals, expansion, and churn.

Job Responsibilities:

• Establish productive, professional relationships with key personnel in assigned accounts.
• Coordinate the involvement of company personnel, including service and management resources in order to meet account performance objectives and customers’ expectations.
• Meet targets for growing your book of business and specific strategic account objectives
• Develop and implement strategic account planning process and growth tactics
• Proactively assesses, clarify, and validate customer needs on an ongoing basis

Accountability & Performance Measurement:

• Achieve assigned sales quota in designated book of business
• Achieve strategic customer objectives defined by company management
• Complete strategic customer account plans that meet company standards
• Maintain high customer satisfaction ratings and retention rates

Organizational Alignment:

• Reports to the VP Customer Success
• Enlist services, technical specialists, and management resources as needed
• Involve management to strengthen and grow relationships with key stakeholders
• Work closely with Professional Services to ensure customer satisfaction and issue resolution

Job Description:

Combine consultancy expertise, technical knowledge, and industry experience to deliver value-add services to Adgorithms’ customers. Serve as a trusted advisor to clients throughout
the account lifecycle – implementation, planning, campaign launch, ongoing support and success measurement. Interpret the unique business and end-user requirements of our customers to deploy Albert in a way that maximizes performance and satisfaction.

Job Responsibilities:

Enablement Services

• Proactively assesses, clarify, and validate customer needs on an ongoing basis
• Manage customer implementations, including technical integrations and account configuration
• Assist with set-up and maintenance of client dashboards, campaign settings, and creative materials
• Create professional reports that share business intelligence and campaign performance results
• Contribute to stated goals for customer satisfaction, growth, and retention
• Provide responsive and knowledgeable technical support and assist with Help Desk ticketing process
• Provide virtual and onsite training sessions and develop materials for an educational knowledge center

Job Requirements:

• Bachelor’s Degree
• English as a mother tongue
• Previous technical experience on online software / tools
• Analytical skills
• Ability to learn and master existing and new technologies quickly
• Previous experience with client facing support on a remote basis

Job Description:

We are looking for a Junior Inside Sales Representative for a temporary position (with a possible option to extend). This position includes generating leads, pitching to potential customers and providing basic technical advice to customers on all aspects of the installation and use of our product.

Requirements:

• English – mother tongue level.
• Availability for at least 6 months with the option to extend.

Advantages:

• Native foreign language.
• B.A. Degree

Job Description:

We are looking for capable Analytic Developers to join our research & optimization team. The ideal candidate should be one who enjoys working hard in a fast-paced environment where their work has immediate impact on the company’s performance.

Requirements:

• Fluent in python
• B.Sc. in relevant fields from a leading university
• Strong analytical skills (e.g. high university/psychometric grades)
• Experience in data research oriented programming
• Comfortable working with Linux

Advantages

• Experience with R or Matlab
• Experience in machine learning

We are looking for all-around players to join our team. The ideal candidate should be one that enjoys working hard in a fast-paced environment where their work can often have immediate impact on the company’s results.

Requirements:

• Fluent in python
• Comfortable working with Linux
• Strong analytical skills (e.g. high university average / psychometric test)
• Either a B.Sc. in Computer Science from a top university or strong relevant employment background

Advantages:

• Experience with machine learning / data mining
• Web development experience (JavaScript / AngularJS / Bootstrap)

Job Description:

Participate and lead QA activities related to Albert – including UI/UX, backend processes, databases and algorithms.

Responsibilities:

• Plan and run tests using deep understanding of the business logic
• Compose tests according to requirements
• Client/Server and Web apps E2E testing
• Reporting and tracking bugs

skills:

• 0-2 years experience in manual testing
• Comfortable in Linux environment (advantage)
• SQL knowledge (advantage)
• Motivated team player with high work ethics
• Ability to work in dynamic startup environment
• Fast learner
• Excellent English communication skills – written and verbal
• Ability to understand a system, translate properly documentation, and analysis of testing documents
• Independence, ability to coordinate and lead tasks
• Technical orientation – ability to understand and research new technologies

Responsibilities:

• Establish the QA automation activities
• Plan, design, implement and maintain new automation tools and frameworks
• Develop both System and Integration automatic tests
• Execute, analyze and report test results

Hard Skills:

• 2+ years of software development experience
• Good understanding of web and web-related technologies (HTML, CSS, JSON, JS etc.)
• Proven experience with automation testing platforms/tools such as Selenium or Robot Framework
• Experience in composing and running automated tests
• Experience in configuring continuous integration process
• Experience in Python – advantage
• Experience in AWS – advantage
• Experience in Linux scripting – advantage
• Experience working with Robot Framework – advantage

Soft skills:

• High self-learning ability
• Always strive to learn new technologies, new solutions
• Motivated team player with high work ethics
• Ability to work in dynamic startup environment
• Excellent verbal and written communication skills