Last Revised: May 09, 2018
ALBERT TECHNOLOGIES LTD Ltd. d/b/a Albert (“Albert”, “Company”, “our”, “we” or “us”) respects the privacy of its customers (“Customers”) and potential customers (“Potential Customer”) and of its Customers’ current and potential clients/users (“”End Users”) (also referred to in this document as “you” and “your”) , with respect to their use or interaction with Albert’s advertising accounts and activity intelligent management services and related services (the “Services”) and/or our website located at https://albert.ai (the “Website”), and is committed to protect the personal information that is collected from or shared by Customers, Potential Customers and End Users.
- Your Consent (PLEASE READ CAREFULLY!)
Please note: you are not obligated by law to provide us with any personal information.
- Which information we may collect on our Customers, Potential Customers, or End Users?
We may collect, access and process several types of data and information:
The first type of information is non-identifiable and anonymous information (“Non-personal Information“). We are not aware of the identity of the individual from whom we have collected the Non-personal Information. Non-personal Information which is being gathered consists of aggregated, statistical or otherwise any technical information and behavioral analysis which is not associated with any identified or identifiable individual. Such Non-personal Information may contain, among other things, aggregated information concerning users’ operation system and browsers, smart-phone and OS’s version, screen resolution, duration of usage of the Website or Services, click-stream, keyboard language, analysis of advertising campaigns results, etc.
Other type of information is information relates to an identified or identifiable living individual or such information that with reasonable efforts or together with additional information we have access to, enable the identification of an individual (“Personal Information”). For avoidance of doubt, any Non-Personal Information connected or linked to any Personal Information shall be deemed as Personal Information as long as such connection or linkage exists.
The Personal Information that we do collect consists of the following types of information:
Contact details provided voluntarily by Customers and Potential Customers in connection with usage of the Services and/or the Website, including without limitation name, e-mail address, phone number, address, title etc.
Contact details provided voluntarily by Potential Customers to third parties, who provided us with such contact details and assured us that you have authorized such third parties to provide such information to others.
Content that you generate, or your actions in your use of your account in the Services or of the Website.
Postage, billing and other information used to transact and deliver through the Services.
Information you voluntarily provide through the Services or to our support personnel for the purpose personalization of your interface with the Services.
We may collect Personal Information about Customers and Potential Customers’ interaction with our Services and Website, such as impressions of and reactions to our advertisements, and information related to our communications with you. This is information we receive from devices (including mobile devices) and software Customers and Potential Customers’ use when they access our Services or our Website. This information could include the following: Device ID or unique identifier, device type, ID for advertising, unique device token, operating system, information regarding your clicks, views and engagement with our advertisement Website and Services, information concerning your traffic to and from the Services and Website, your referral URL, ad data, your IP address, your browsing history, your web log information, and your location information, including location information from your mobile device or as can be derived from your IP address.
Please take into consideration that certain portions of such abovementioned information may also be collected from your device or software, when the Services are running in the background, i.e. when they have been launched but are not used.
Please keep in mind – that most mobile devices, mobile operating systems and browser software, allow you to control or disable the use of certain collectable information including location services, by any application, in the applicable settings menu.
The contents of your interaction with our customer support or sales departments, which may include text/video/audio recording and transcripts.
Information that is provided to us by job candidates (“Candidates”), when they apply for work with us.
! IT IS IMPORTANT TO NOTE THAT WE DO NOT ACCEPT AND REQUIRE ALL OF OUR CUSTOMERS TO REFRAIN FROM PROVIDING US WITH, ANY PERSONAL INFORMATION OF END USERS.
Albert does not collect, access, store or process any End User Personal Information.
All Customers are obligated to refrain from providing Albert with any Personal Information of End Users.
To avoid any accidental access to End User Personal Information which may arise from our access to Customer’s Social Network Advertiser Accounts in the scope of our provision of Services, Albert requires all its Customers and all Customers are obligated to provide us only the minimum access permissions to their Social Network Advertiser Accounts, in a manner that does not allow us to access any Personal Information of End Users (e.g. providing Albert the role of Advertiser in Customer’s Facebook business page as further explained by Facebook here).
TO THE EXTENT THAT YOU PROVIDE TO US ANY PERSONAL INFORMATION IN CONNECTION WITH ANY THIRD PARTY INDIVIDUAL YOU ARE SOLELY RESPONSIBLE TO RECEIVE AND HEREBY REPRESENT AND UNDERTAKE TO HAVE RECEIVED THE CONSENT, AUTHORITY, PERMISSION AND APPROVAL OF SUCH PERSON AND PROVIDED THEM WITH SUFFICIENT DISCLOSURES, TO ALLOW THE USE OF SUCH PERSONAL INFORMATION, AND TO ALLOW ALBERT TO ACCESS, STORE AND COLLECT SUCH PERSONAL INFORMATION AS DETAILED HEREIN.
- How Do We Collect Information on Our Customers?
There are two main methods we use:
- We collect information automatically through your use of the Services and the Website. In other words, we are aware of your usage of the Services and Website and may gather, collect and record the information relating to such usage, including by using our third party services providers as detailed in Section 8 (sharing information with third parties) below, and by using “cookies” and other tracking technologies, as further detailed in Section 12 (Third Party Services/Software, Cookies and Other Tracking Technology) below.
- We collect information which you provide us voluntarily. For example, Customers provide us credentials for their Customer Social Network Advertiser Account which, in order us to be able to provide our Services.
- What are the Purposes of the Collection and Processing of Personal Information?
Personal Information is collected in order to:
- Provide, improve and operate our Services and related services.
- Send you updates, notices, notifications, announcements, and additional information related to the Services;
- Be able to provide the Customers with technical assistance and support and to provide the Customers with updates with respect to the Services.
- To display or send to you marketing and advertising material and general and personalized content and advertisement via the Services, the Website, email, postal mail, telephone, mobile devices and/or when you visit other sites.
- Use it to create cumulative statistical data and other cumulative information analysis and/or other conclusive information that is non-personal, in which we might make use of in order to operate and improve our Services and provide related services.
- Comply with any applicable rule or regulation and/or response or defend against legal proceedings versus us or our affiliates.
- Where Do We Store Personal Information?
Information regarding the Customers will be maintained, processed and stored by Albert and our authorized affiliates and service providers in the United States, EU and in Israel, and as necessary, in other territories, in secured cloud storage, provided by our third party service provider.
You hereby accept the transfer and storage of information as described above.
- Non-Personal and Personal Information of Third Parties
During the course of customers’ use of the Services, a Customer may provide Albert with information on any individual who views, listens to, or interacts, or is able to view or listen to, or interact with, any of such Customers’ advertisements, delivered and/or analyzed through the Services (“End User Data”). Customer hereby represent and warrant that any End User Data provided to Albert in the scope of the Services shall not include Personal Information of any End User.
Without derogating from the above, to the extent you provide Albert with any Personal Information in spite of the aforementioned, or pursuant to a separate written agreement between you and Albert, you shall be deemed the data controller and Albert shall be deemed a data processor, and in any such case: (i) you will collect, use, transfer and otherwise process any Personal Information in compliance with all applicable laws, including but not limited to the applicable data protection laws; (ii) You shall be responsible for providing appropriate information and obtaining any required consent from data subjects, including all required notices and consents; (iii) you will not provide or allow Albert access to any personal data relating to children below the age of 16 or any other “special categories of personal data” as defined under the EU General Data Protection Regulation (the “GDPR”) without Albert’s prior written approval, and (iv)You have provided such information and obtained such consent to any processing of Personal Information by and through the Platform and Services in accordance with any and all applicable laws.
- Job Candidates:
Albert welcomes all qualified Candidates to apply to any of the open positions posted at https://albert.ai/careers/, by sending us their contact details and CV (“Candidates Information”). Since privacy and discreetness are very important to our Candidates, we are committed to keep Candidates’ Information private and use it solely for our internal recruitment purposes (including for identifying Candidates, evaluating their applications, making hiring and employment decisions, and contacting Candidates by phone or in writing).
Please note that Albert may retain Candidates Information submitted to it even after the applied position has been filled or closed. This is done so we could re-consider Candidates for other positions and opportunities at the Company; so we could use their Candidates Information as reference for future applications submitted by them; and in case the Candidate is hired, for additional employment and business purposes related to their work.
If you previously submitted your Candidates Information to the Company, and now wish to access it, update it or have it deleted from our systems, please contact us at email@example.com.
- Sharing Information with Third Parties
Albert may share your Personal Information with third parties (or otherwise allow them access to it) only in the following manners and instances:
- Third Party Services: We are partnering with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting, database and server co-location services (e.g., AWS), data analytics services (e.g. Google Analytics, Google Data Studio), data and cyber security services (e.g. CloudFlare), fraud detection and prevention services, e-mail and text message distribution and monitoring services , payment processors dispute resolution providers, customer support and call center services (e.g. desk.com), session replay records for app analytic purposes such as crashes, functionality and usability, remote access and virtual communication services (e.g. Go To Meeting), and our business, legal and financial advisors (collectively, “Third Party Service Providers“).
- Governmental/Law Enforcement Agencies and Legal Requests or Duties: We may disclose or otherwise allow access to your Personal Information pursuant to a legal request, such as a subpoena, search warrant or court order, or in compliance with applicable laws, with or without notice to you, if we have a good faith belief that we are legally required to do so, or that disclosure is appropriate in connection with efforts to investigate, prevent, or take action regarding actual or suspected illegal activity, counter terrorist financing verification requirements, fraud, or other wrongdoing.
- Protecting Rights and Safety: We may share your Personal Information with others, with or without notice to you, if we believe in good faith that this will help protect the rights, property or personal safety of Albert, any of our End Users, or any member of the general public.
For the avoidance of doubt, Albert may share your Personal Information in additional manners, pursuant to your explicit approval, or if we are legally obligated to do so. Additionally, we may transfer, share or otherwise use Non-personal Information in our sole discretion and without the need for further approval.
- Deletion, Withdrawal of Consent or modification of Personal Information
If the law applicable to you grants you such rights, you may ask to access, correct, or delete your Personal Information that is stored in our systems or that we otherwise control. You may also ask for our confirmation as to whether or not we process your Personal Information or ask to withdraw any consent you have previously provided to Albert in connection with our use and processing of your Personal Information.
Subject to the limitations in law, you may request that we update, correct, or delete inaccurate or outdated information. You may also request that we suspend the use of any Personal Information the accuracy of which you contest while we verify the status of that data.
Subject the limitations in law, you may also be entitled to obtain the Personal Information you directly provided us (excluding data we obtained from other sources) in a structured, commonly used, and machine-readable format and may have the right to transmit such data to another party.
If you wish to exercise any of these rights or withdraw your consent, please contact us at: firstname.lastname@example.org. When handling these requests, we may ask for additional information to confirm your identity and your request. Please note, upon request to delete your Personal Information, we may retain such data in whole or in part to comply with any applicable rule or regulation and/or response or defend against legal proceedings versus us or our affiliates, or as we are otherwise permitted under such law applicable to you.
To find out whether these rights apply to you and on any other privacy related matter, you can contact your local data protection authority if you have concerns regarding your rights under local law.
- Data Retention
We may retain Your Personal Information for as long as legitimately and to the extent required, for the achievement of the purposes listed under Section 4, including without limitation, as reasonably necessary to comply with our legal obligations and/or protect our legitimate interests.
To use our Services, you must be over the age of sixteen (16). Therefore, Albert does not knowingly collect Personal Information from minors under the age of sixteen (16) and does not wish to do so. We reserve the right to request proof of age at any stage so that we can verify that minors under the age of sixteen (16) are not using the Services.
We take great care in implementing and maintaining the security of Albert’s Services, Website and its Customers’ and the Personal Information it collects and processes. Albert employs industry standard procedures and policies to ensure the protection of Personal Information, and to prevent unauthorized use of any such information.
Please note however, that regardless of the measures we take and the efforts we make, we cannot and do not guarantee the absolute protection and security of any Personal Information.
- Software/Service, Cookies and Other Tracking Technology
Albert uses certain monitoring and tracking technologies, including ones offered by Third Party Services. These technologies are used in order to maintain, provide and improve our Services and Website on an ongoing basis, and in order to provide a better experience and more personalized offers, to our Customers and Potential Customers as well as to track and monitor our Customers and Potential Customers’ interaction with our offers, emails, Website, and advertisements. For example, these technologies enable us to (i) keep track of our Customer’s and Potential Customers’ Services and Website preferences and authenticated sessions, (ii) better secure our Services and Website and detect abnormal behaviors, (iii) identify technical issues with our Services or Website, (iv) provide advertising and track ad performance, (v) for our analytics, and (vi) monitor and improve the overall performance of our Services and Website, (vii) deliver you targeted advertisements that are more tailored to you, based on your browsing activities and inferred interests.
- Cookies: A cookie is a small data file that is downloaded and stored on your computer or mobile device when you visit our Website. Learn more about cookies here: www.allaboutcookies.org
We may also use Google Analytics, Facebook, Twitter and LinkedIn’s functionality of re-marketing through their tracking cookies and pixel-based retargeting services. This means that if you provided your consent to Google, Facebook, Twitter or LinkedIn (the “Social Ad Platforms”) to be provided with personalized commercial offers, you may be served with ads (including advertisements of third parties) based on your access to the Services or Website, outside of the Services and Website and across the internet. In such event the Social Ad Platforms, will place cookies on your web browser and use such cookies to serve you ads based on past visits to our Services and Website.
If you wish to opt-out of such re-targeting and tracking functionality of the Social Ad Platforms, you may do so at the following links:
PLEASE NOTE – such tracking and targeting by Social Ad Platforms, is provided pursuant to your engagement with such Social Ad Platforms and the actual nature and scope of Personal Information collection and processing performed by such Social Ad Platforms is not transparent to us. If you would like to learn more or make further inquiries with respect to such nature or scope please refer to each of such Social Ad Platforms directly.
Learn more about your choices and how to opt-out of tracking technologies:
- Direct Marketing
By registering to our Services and/or providing us with your e-mail address or any other contact information (including without limitation through any form on our Website), you expressly agree to receive promotional content, messages or calls from Albert or our partners (acting on our behalf). Accordingly, we or our affiliated representatives, shall be permitted to call you or send you promotional content or messages by e-mail, SMS, direct text messages, marketing calls and similar forms of communication.
If you wish not to receive such promotional messages or calls, you may withdraw your consent by sending a written notice to Albert by email to the following address: email@example.com or by pressing the “Unsubscribe” link contained in the promotional communications you receive.
Please note that the Company may also contact you with important information regarding your use of our Services. For example, we may notify you (through any of the means available to us) of changes or updates to our Services, payment issues, service maintenance, etc. You will not be able to opt-out of receiving such service messages.
- Have any Questions?
By contacting Albert, and accessing the Services and the Website, you warrant and agree that you are free to do so, and that you are not providing Albert with information which violate any third party intellectual or privacy rights.