As an Account Director, you will be the positive leader and teacher who actively manages and coaches a growing team of Account Managers -- help them in developing campaign strategy, client relationship management, and project management skills. The Account Director:
- Understands & stays up to date on client business objectives, planning cycles, products/services, media & marketing activity, category dynamics & competitor activity
- Participates in and/or lead key client meetings -- knows when to step in and lead vs lean back and give others an opportunity
- Understands media and Albert well enough to answer many questions, but also knows the Albert network and pulls in the right experts at the right moment
- Expands our contacts within the client’s marketing organization and builds a network of advocates for the Albert relationship
- Oversees training and on-boarding of new Account Management hires
- Continuously asses the health of client relationships across client portfolio and collaborates with SVP Strategic Client Services on workload prioritization; knows when to escalate internally and externally
- Collaborates with SVP Strategic Client Services and Sr. Director Strategy on standardizing the process for monthly & quarterly reporting